Field notes
What we keep noticing in calendars, lists, and notes.
These pieces come out of sittings in Selangor offices and the write-ups that followed. They are not product reviews. They are notes on how people actually take up, skip, or bury a feature inside a productivity app.
11 May 2026 · Amina Rahman
Why calendar reminders go quiet after the second week
People turn reminders on during setup, live with the noise for a few days, then bury the feature without ever calling it a failure.
2 April 2026 · Farid Hassan
Opening a notes app is not the same as using its tags
Tags are explained in every tour we have watched. They still lose to a single long note, a folder named “misc,” or a search the person already trusts.
17 March 2026 · Amina Rahman
The skip that happens before a task manager’s second screen
First-session skip patterns in task lists are rarely about the feature being hard. They are about the person already having a list that would be painful to abandon mid-morning.
8 February 2026 · Mei Ling Tan
How to sit with someone who turned a feature off
The people who disable a capability are often the most precise witnesses, provided you do not spend the hour trying to win them back.
20 January 2026 · Amina Rahman
What “I already have a way to do that” means in adoption work
The sentence sounds like rejection. In observed sessions it is usually a map of the work you did not know you were competing with.